Frequently Asked Questions

What is Picme?

Picme is an AI-powered platform that automatically delivers event photos to each guest. Guests simply take a selfie, and Picme's facial recognition technology finds every photo where they appear, creating their personal photo gallery in seconds.

No more searching through thousands of event pictures.

How does Picme work?

  1. The event organizer uploads event photos to Picme.
  2. Guests take or upload a selfie on the event page.
  3. Picme's AI scans the event photos.
  4. Guests instantly receive a private gallery containing only their photos.

Do guests need to download an app?

No.

Picme works directly through a simple web link, so guests can access their photos instantly from their phone without downloading anything.

Is Picme secure?

Yes.

Picme uses secure cloud infrastructure hosted on AWS S3 servers with advanced security measures and strict permission policies.

Guests only see photos where they appear, helping protect the privacy of everyone at the event.

Is facial recognition safe to use?

Picme's facial recognition technology is used only to match guests with their photos during the event experience.

Photos and guest data are handled with strict privacy controls and are never used without consent.

Why use Picme instead of a traditional photo gallery?

Traditional galleries force guests to scroll through thousands of photos hoping to find themselves.

Picme instantly delivers only the photos that matter to them.

More convenience for guests, and more engagement for organizers.

Can Picme be branded for my event?

Yes.

Picme galleries can be customized with:

  • Your logo
  • Brand colors
  • Sponsor placements
  • Custom event messaging

This transforms every gallery into a branded digital souvenir for your guests.

For custom branding or white-label solutions, please contact sales@picme.pics.

Can Picme generate revenue for events?

Yes.

Event organizers can monetize their galleries through:

  • Sponsored placements
  • Brand integrations
  • Pay-per-view galleries
  • Resell packages

This allows events to transform their photo content into additional revenue opportunities.

Please contact us at sales@picme.pics and we'll tailor a solution that fits your event.

What types of events can use Picme?

Picme is ideal for events where many photos are taken, including:

  • Festivals
  • Corporate events
  • Conferences
  • Weddings
  • Sports events
  • Private celebrations

How quickly can Picme be set up?

Setup takes only a few minutes.

Once the event page is created, organizers simply upload photos and share the event link with guests.

Who uploads the photos?

Photos can be uploaded by collaborators chosen on the event dashboard, including:

  • Event organizers
  • Photographers
  • Guests
  • Event production teams

Multiple collaborators can upload photos to the same event.

How long are photos stored?

Matched event photographs are retained for 30 days from the event date, or for the duration of any extended storage period purchased by the event organizer.

Once the storage period expires, all event photos are permanently deleted from all systems, including backups and cached copies.

Guest selfies are used solely for automated photo matching at the moment of upload and are permanently deleted from Picme's systems immediately after the matching process is complete.

Selfies are never stored, retained, or used for any other purpose.

How do guests receive their photos?

Guests access the link sent by event organizers and receive their personal gallery by taking a selfie on the event page.

Picme then finds their photos and delivers them into their private gallery, where they can:

  • Download images
  • Share on social media
  • Keep them as a digital memory of the event

Who can I contact for support?

If you need help setting up your event or have questions, our team is happy to assist.

For technical support or general inquiries: support@picme.pics

For sales inquiries, partnerships, or custom branding solutions: sales@picme.pics

Storage and extension add-ons

Additional storage and storage-duration extensions are available as optional add-ons.